(Photo: OpenAI)

Call Now! 1-800-CHATGPT

AI operators are standing by.

12/18/24 2:19PM

On day 10 of its 12 “shipmas” mini-launch events, OpenAI delivered a most unexpected and charming present that feels right out of the 1980s.

You can now just pick up your phone and call 1-800-CHATGPT (1-800-242-8478) to talk to the company’s chatbot for free, with a 15-minute limit per month. You can also message the number using Meta’s WhatsApp, and it replies with a text-based chat via the chatbot.

I tried it and it feels pretty natural, without much of a delay in responses. I asked ChatGPT for some holiday gift suggestions for my kids, which were OK. Hearing the natural sounding “advanced voice” interface filtered through the lossy telephone line kind of made it more believable.

When I called back to ask a few more questions, it answered:

“Hello again. It’s ChatGPT, an AI assistant. Our conversation may be reviewed for safety. How can I help you?”

I asked ChatGPT how many times I could call it:

“There’s no charge for calling 1-800-CHATGPT, and no limits on the number of calls. Feel free to reach out anytime you need assistance.”

But unlike the app or browser-based version of the chatbot, there’s no enabled history of your conversation, so don’t expect to pick up where you left off if you call back.

The OpenAI developers on the launch video said the idea came about from an internal “hack week” project, and showed the service working on flip phones and on an old rotary-dial landline phone.

The developers emphasized that the new service could make OpenAI’s chatbot available to a much wider range of people, as there is no sign-up or account required to use the service.

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Lyft and Uber jump after announcing expanded robotaxi partnerships with Nvidia

Uber and Lyft both announced expanded AI and autonomous vehicle partnerships with Nvidia at the company’s GTC event, sending both ride-hailing stocks up after-hours.

Uber was recently up 3.3%, while Lyft rose 3%.

Uber said Nvidia-powered Level 4 robotaxis will launch on its platform in Los Angeles and San Francisco in 2027, with plans to scale to 28 cities globally by 2028. Meanwhile, Lyft said it will use Nvidia’s AI infrastructure to improve ride-matching, mapping, and efficiency, while also using Nvidia’s DRIVE Hyperion platform as a foundation for future autonomous fleets.

Separately, Nvidia announced expanded autonomous driving partnerships with Kia and Hyundai.

The announcements highlight Nvidia’s growing push to provide the AI hardware and software powering next-generation robotaxi networks — packaging the technology needed for self-driving cars into a platform that other companies can use to compete with Tesla.

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Tesla’s Robotaxi program has disclosed its 15th accident, Electrek reports, citing the latest filing from the National Highway Traffic Safety Administration. According to Electrek’s estimation, extrapolated from the last time Tesla disclosed mileage figures, that amounts to a crash every 57,000 miles — about 9x the rate for humans.

The latest crash involved a Model Y hitting a fixed object at 9 mph in January while the autonomous system was engaged.

Humans are very much still involved with Tesla’s so-called autonomous driving service. Despite the service announcing in January that it had started removing safety monitors from the front seats, only two unsupervised vehicles have been spotted in the last month, per Robotaxi Tracker. The entire fleet has also dwindled from around 50 vehicles to just 35. Their mileage is unavailable.

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Meta’s reported 20% layoff could bring headcount to its lowest level since 2021

Meta is rising Monday morning after Reuters reported the tech giant is planning to lay off 20% of its employees in an effort to use AI to make its workforce more efficient and offset its surging AI capex costs.

On the company’s last earnings call, CEO Mark Zuckerberg touted 30% efficiency gains for its software engineers and said some “power users” of the company’s AI coding tools saw productivity jump as high as 80% — what some saw as a veiled threat to employees who failed to use AI to boost their output.

Meta’s headcount was nearly 79,000 last quarter, having steadily risen since its layoffs during the self-described “year of efficiency” in 2023. A 20% cut would bring headcount to around 63,000 — the company’s lowest level since 2021.

Shares were recently up 2.7%.

Exclusive: Meta planning sweeping layoffs as AI costs mount

Shares were recently up 2.7%.

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Report: Amid safety failures, ChatGPT’s planned “adult mode” caused concern within OpenAI, with minors misclassified as adults 12% of the time

Despite a series of alarming mental health safety failures that resulted in ChatGPT users allegedly using the product to plan suicides and murder, OpenAI decided to double down on its plan to roll out an “adult mode,” allowing the AI chatbot to produce erotic content.

That decision raised alarms within the company, warning that users could develop unhealthy emotional dependence on the chatbot and that the new age estimation feature was imperfect — and therefore likely to allow minors to access the feature — according to a new report from The Wall Street Journal. Per the report, some 12% of the time, the age estimation feature mistakenly classified minors as adults.

OpenAI’s council of mental health experts were “furious” and unanimous in their opposition to the plans to move forward with the adult mode feature after they were told about the decision in January, with concerns about creating a “sexy suicide coach.”

Earlier this month, the company said it would delay the new feature to focus on other products.

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