Business
A Starbucks Coffee shop closed during the Covid-19 crisis.
(Paco Freire/Getty Images)
GRANDE EXIT

Starbucks is shutting around 1% of its stores in North America

The chain is also axing 900 non-retail jobs.

Tom Jones

In a message posted on the company’s website toward the end of last week, Starbucks’ CEO, Brian Niccol, announced that the chain would be shutting hundreds of stores that don’t fit with the “Back to Starbucks” vision he’s been implementing since taking the role just over a year ago. The closures will translate to a 1% drop in Starbucks’ North American store count, taking its total locations across the US and Canada to fewer than 18,300 by the end of the fiscal year.

Alongside the coffeehouse closures, Niccol also confirmed that the company would be eliminating about 900 non-retail positions in the region, instead investing in its “green apron partners” (baristas) and “elevated coffeehouse designs.”

For anyone worried about whether their local branch to pick up a pumpkin spice latte from has been chopped, Business Insider has started compiling a list of closing locations; as fans of the chain will know, Starbucks shutting stores rather than more cropping up is a pretty rare occurrence.

With a hybrid business model — in which roughly half of the company’s 40,000-plus stores are run by Starbucks itself — the closures suggest we might have hit “peak Starbucks” in North America.

Starbucks store breakdown
Sherwood News

Though much has been written (and charted) about the coffee giant’s struggles internationally — not least in China, where it’s lost market share to local behemoth Luckin — the company’s issues on home soil are a little more surprising. Consumers moving away from heavily Starbucked urban areas during the pandemic, perturbing high prices, and the rise of independent or smaller chains like Dutch Bros, where sales grew faster than any other public fast-food chain in Q2, have all hurt America’s largest coffee company. At branches that have been open for more than a year, sales have dropped for the last six quarters in a row.

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Investors’ optimism comes a day after American posted a better-than-expected full-year earnings forecast. In a call with investors, American said that it’s ramping up its premium cabin offerings.

“Our ability to grow capacity in premium markets will be further supported as we take delivery of new aircraft and reconfigure our existing fleet. These efforts will allow us to grow our premium seats at nearly two times the rate of main cabin seats,” CEO Robert Isom said. American CFO Devin May said that nose-to-tail retrofits of certain wide-body jets will bump the number of premium seats available on those planes by 25%.

Extra legroom has been a boon for major carriers, particularly this quarter. Delta Air Lines said its premium product revenue grew 9% in Q3, compared to a 4% drop in economy seat revenue. Similarly, United Airlines said its premium revenue grew 6%, outpacing economy. Shares of both airlines were up more than 3% on Friday.

Carriers with less exposure to first- and business-class tickets like Southwest Airlines and JetBlue didn’t see the same amount of momentum on the day.

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