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Shopify sign on their branch office building in Toronto.
Shopify branch office building in Toronto.

Shopify and Etsy pop as OpenAI brings instant checkout to ChatGPT

Shares of the e-commerce companies jumped after OpenAI said ChatGPT users can now turn searches into instant purchases.

Nia Warfield

Shopping just got a little more futuristic.

OpenAI said Monday that US ChatGPT Plus, Pro, and Free users can now buy directly from Etsy sellers without ever leaving the chat. OpenAI said the feature would soon be available from over a million Shopify merchants as well. Shares of Etsy surged 13%, while Shopify climbed 6%.

The feature runs on OpenAIs new Agentic Commerce Protocol, which was codeveloped with fintech firm Stripe and is designed to let AI agents, shoppers, and businesses coordinate purchases securely. 

How it works: users can prompt ChatGPT with requests like “best running shoes under $100” and the bot will surface organic product results. If the seller has Instant Checkout enabled, shoppers can make a single-product purchase by tapping “buy” and completing the order right inside ChatGPT.

Results aren’t sponsored, though merchants do pay a small fee per transaction. Currently, the feature only supports single-item purchases.

For sellers, it’s a chance to reach millions of ChatGPT users and will soon include popular brands like Glossier, SKIMS, and Spanx. For shoppers, it’s a seemingly frictionless buying experience and another step in OpenAI’s push to make ChatGPT more than a Q&A tool.

Etsy and Shopify shares are both up about 38% year to date.

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GM has rehired more than 100 employees it let go early last year when it shuttered Cruise, its former robotaxi business, according to reporting by The Information.

The hiring spree, which also includes employees from Nvidia and Uber, is geared toward ramping up GM’s plans for personal-use self-driving vehicles and not robotaxis. The former had been the focus of Cruise, prior to GM shuttering it in 2024.

Reporting last fall revealed that GM was attempting to rehire some former Cruise employees, but the scope of that effort wasn’t clear. More than 1,000 employees were laid off when the automaker scrapped Cruise, which it invested $10 billion into.

Google’s Waymo, Cruise’s former chief rival, is now worth $126 billion after a $16 billion funding round earlier this year. The company says it’s serving 500,000 paid robotaxi rides per week in the US.

Reporting last fall revealed that GM was attempting to rehire some former Cruise employees, but the scope of that effort wasn’t clear. More than 1,000 employees were laid off when the automaker scrapped Cruise, which it invested $10 billion into.

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